Privacy Policy

Home Privacy Policy

Clidiem ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy aims to outline the types of information we may collect from you or that you may provide when you interact with us through the website or any of its related domains and subdomains.


  • On this Website.
  • In e-mail, text and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising links are property of Clidiem.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Services. By accessing or using this Website, you agree to this privacy policy.


We aim to be transparent about what information we collect and how we use it to provide Services to you, operate our business, and help make our Services efficient, more effective, and operate better for all users involved. We do not sell or share your Personal Information with third parties for their own commercial uses without your consent.

Types of Information We Collect

In connection with accessing our Services upon registration, we may collect information from you which can be used to identify you ("Personal Information"), such as your name, shipping/billing address, email address, phone, username and password.

We collect information when you register or open an account, sign in, pay the invoice, purchase a Service, call us for support, or give us feedback. We may also obtain information from other companies or third parties, such as when you sync a third party account or service with your Clidiem account. Finally, we also collect content or other information that you may provide or create when you interact with our Services.

How We Use Your Information

We may use your information, including your Personal Information, for the following purposes:

Account Registration The Personal Information we collect during account registration, such as your name, address, phone number, and email address for certain Services we provide and to communicate important information to you. If you set up an administrator account that may be accessed by other people using the same account, please note that they may have access to and have the ability to alter or delete your Personal Information.

To Provide the Services as Requested Your information may be used to operate the business, provide the requested Services, and provide you with the support related to the Registered Account and requested Services.

Communicate with You Regarding Site Updates We may use your information to communicate with you about our Services and to update you on various Site and Service maintenance. Such communications will be sent with reasonable frequency and only regarding pertinent information.

Feedback. Any information volunteered to us in ways of surveys or Customer Support contact may be used for us to better customize and improve our services. Survey answers are optional and upon the discretion of the Customer.

How We Share Your Information

We may share your information with:

Third Party Service Providers. As per our contracts with any Third Party Service Providers,we may be obligated to share your information, including Personal Information and Usage Data, as they perform various functions for our Site. They require access to Customer information to help us operate our business, such as website design, sending email communications, or account billing services. Our contracts with these third parties require them to maintain the confidentiality of the Personal Information we provide to them, only act on our behalf and under our instructions, and not use Personal Information for purposes other than the product or service they're providing to us or on our behalf.

Response to Subpoenas and Other Legal Requests. We may be requested to share your information with courts, law enforcement agencies, or other government bodies. If we believe in good faith the information is required in order to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request, such relevant personal information shall be provided.

Protection of Intuit and Others. We may share account information, Personal Information and Usage Data when we believe it is appropriate to enforce or apply our products' Terms of Service and other agreements; or protect the rights, property, or safety of Intuit, our Services, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting, sharing, or otherwise disclosing Personal Information of our customers for commercial purposes in violation of the commitments set forth in this Privacy Statement.

Reporting to Credit Bureaus. If necessary, we may share your information with credit bureaus, consumer reporting agencies, and card associations. In the event of late payments, missed payments, or other defaults on your account, such relevant information may be reflected in your credit report and consumer report. We may also share your information with other companies, lawyers, credit bureaus, agents, government agencies, and card associations in connection with issues related to fraud, credit, or debt collection.

With your Consent. Other than as set out above, we will provide you with notice and the opportunity to choose when your Personal Information may be shared with other third parties.


You can view and edit your personal information through your account settings.

a) Updating Your Personal Information.You have a right to manage your Personal Information you provide to us, and you may access, update, change, correct or request deletion of your information at any time during your term, either through the Service or through our customer support.

b) Managing Communications From Us. We will honor your choices when it comes to receiving marketing communications from us.

You have the following choices if you have been receiving marketing communications from
  • You may click the "unsubscribe" link, if there is an option in the communication.
  • Change or update the settings in your account.
  • For Text messages, reply "STOP" or follow the instructions in the message or settings to discontinue the Service.
  • Keep in mind that even if you choose not to receive marketing communications from us, we must still send you mandatory service or transactional communications in order to ensure you are up to date with your account.

c) Social Media Features.Our Services may use social media features, such as Facebook or LinkedIn sharing ("Social Media Features"). These features may collect your IP address and which page you are visiting within our Service. Social Media Features are either hosted by a third party or hosted directly on our Services, which may be collecting your information. Your interactions with these features are governed by the privacy statement of the company providing the relevant Social Media Features.


We will retain and use your information in accordance with our internal databases, archiving as necessary, extracting data to resolve any disputes and enforce our agreements as they may arise.

Modifying Your Information

The Clidiem website enables you to update, correct, and delete Persona Information regarding you, your employees and your accountant at any time on the website. The website also permits you to cancel our service at any time.

Cancelling Your Account

In the event of a cancelled account or service, the above privacy policy will continue to apply. If you have any concerns about how Clidiem stores or uses Personal Information, please contact us at


If we decide to change our privacy policy, we will post those changes to this privacy policy page, the home page, and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.


Keeping your Information safe is important to us. To ensure a safe and private Service to our Customers, we provide reasonable and appropriate security measures in connection with securing Personal Information we collect, for the trust and peace of mind of our Customers.

For example, we:

  • Constantly work to update our security practices to implement accepted best methods to protect your Personal Information, and review our security procedures carefully.
  • Comply with applicable laws and security standards.
  • Securely transmit your sensitive Personal Information.
  • Train our staff and require them to safeguard your data.

As a Customer, we encourage you to keep your Personal Information safe by using passwords that are strong and secure.


This website is intended for business-to-business use and is not directed to children under the age of 18. If a parent becomes aware that his or her child has provided us with Personal Information without parental consent, he or she should contact us at If we become aware that a child under the age of 13 has provided us with Personal Information, we will delete such information from our files.

Contact InformationM

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

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